Item Personalization
Enjoy complimentary standard shipping across Australia and New Zealand, with express options available for urgent needs. International orders have a flat rate of $9AUD per gift.
Orders typically process within one week, with custom and bulk orders receiving personalized timelines to meet your specific requirements.
Expect your order to arrive within 1 to 7 business days post-dispatch across Australia, with detailed tracking information provided every step of the way.
For any special shipping arrangements, including multiple address shipping and gift storage services, our team is here to assist you, ensuring your bespoke gifting needs are seamlessly met. Contact us for more details
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For orders exceeding 50 units, please reach out to us to explore custom pricing options tailored to your needs. Contact us here for a personalised quote.
If your purchase arrives defective or not as expected, please contact us at hello@thefifthdesign.com.au within 7 days to discuss a return, refund, or replacement. Note that refunds are not available for change of mind or incorrect information provided by the customer. For more detailed information on our return and refund policies, please read more here
Craft Your Brand's Legacy
Engravings
Add a personal touch to your premium chopping boards with laser engraving, allowing for any design, logo, or message to be precisely etched onto the front or back. Enhance your gift boxes too, with sleek, grayish-black engravings placed elegantly in one corner, ideal for logos or concise messages. For more information, head to our branding page
Brand Identity In Every Detail
Signature Wrappings
Wrap your gifts in brand identity with our custom and branded ribbons, offering a selection from standard colours or the option to match your brand perfectly. Complement these with our "Congratulations" card or opt for a fully customised, branded gift card. For more information, head to our branding page
Enhance Your Impact
Exclusive Custom Resin Design
By transforming your unique brand palette into artisanal resin design, you not only ensure your brand's presence is elegantly woven into the daily lives of your clients but also leverage subtle marketing to keep your brand's conversation alive. We offer this bespoke service to a select group of just 10 brands each month, guaranteeing personalized attention and unparalleled craftsmanship. To apply, click here
FAQ's
Location: Nestled in the vibrant Sunshine Coast of Australia, Curated by The Fifth Design thrives in a community rich in creativity and natural splendor, committed to sustainability.
Product Origin: With a dedication to craftsmanship and environmental responsibility, we proudly handcraft the majority of our products in Australia.
About The Fifth Design: Our About Us page narrates our evolution from artists to eco-conscious designers.
Corporate Gifting: We specialize in eco-friendly corporate, employee, and settlement gifting solutions, tailored to your needs.
Sustainability: Leveraging the eco-friendly properties of camphor laurel wood, our products are sustainably produced, reflecting our commitment to the environment.
Branding Placement: Your logo or customisation will be elegantly placed, typically in the bottom right-hand corner of the box and products, unless otherwise requested.
Customisable Items: We can beautifully customise chopping boards, coasters, cheese knives, and gift boxes with your business logo.
Design Mockups: We provide a mockup of your customisation for approval before finalising your order.
Gift Box Colour Options: You have the choice of several colors for your gift box, including brown kraft and black.
Item Substitutions in Pre-Curated Boxes: Our offerings are flexible, and we can switch items to better suit your needs.
Lead Time for Branded Products: Generally, it takes 1-3 weeks, depending on the complexity of the design.
Pricing and GST: All our prices include GST for your convenience.
Payment Options: We accept online credit card payments and bank transfers for larger invoiced orders.
Definition of a Bulk Order: Orders of 50 or more are considered bulk and qualify for customised quoting.
How to Orders: For orders of 50 or more gifts, please reach out directly for custom pricing and unique options hello@thefifthdesign.com.au or call us on 0412 245 136
Specific Delivery Dates: We strive to accommodate your preferred delivery timelines but cannot guarantee exact dates.
Delivery Areas: Complimentary delivery is available across Australia and New Zealand, with flat-rate international shipping for a fee.
Gift Storage: For bulk purchases, we offer storage solutions until your gifts are ready to be dispatched.
Order Tracking: Tracking information will be provided via email once your order is dispatched.
Dispatch Method: Gifts are sent via Australia Post or select courier services based on the order size and destination.
Packaging: Our dedicated team meticulously packages your gifts to ensure they arrive in perfect condition.
Damaged Items: If a gift arrives damaged, please photograph the item and contact our customer service for assistance.
Multiple Delivery Addresses: We can ship gifts to various addresses, accommodating your gifting needs.
Delivery Without Recipient Present: For bulk deliveries, someone must be available to receive the order. Individual gifts can be left safely if pre-arranged with 'authority to leave.'